UNIMAS ODL SUPPORT
These are services available to support our UNIMAS ODL students. Feel free to contact the person in charge whenever you encounter any problems.
We will try our best to serve you.
eLearning Platform Support
eLearning Platform Support is to provide students solutions or answers regarding eLearning platform. Please feel free to email us at odl@unimas.my or submit your problems/questions in the forum here.
ICT Service Desk
ICT Service Desk is the first point of contact for all ICT Services. Most of the time, we can help with ICT needs with just an online self-service request, e-mail or a phone call.
Click the icon/button below for more information.
Centre for Graduate Studies
Centre for Graduate Studies is to cater students with Admission, Registration and Academic Matters.
Click the icon/button below for more information.
e-Counselling
The Psychology and Counselling Unit from Centre for Student Services provides online counselling services (e-counselling) according to student needs.
Click the icon/button below for more information.
PeTARY (Library)
PeTARY stand for Perpustakaan Tun Abdul Rahman Ya'kub. We provide academic resources and materials to help students thrive in their learning journey.
Click the icon/button below for more information.
Student Welfare
The Student Welfare Unit assists students in obtaining financial support, either in the form of loans or scholarships, to reduce the financial burden during their studies at UNIMAS.
Click the icon/button below for more information.
ICT Service Desk
How to contact us :
- Through Online :
UNIMAS Support System is a quick and easy way to log your request or problem and track your progress.
Please submit your request through UNIMAS Support at https://support.unimas.my.
Kindly include the following details:
Please submit your request through UNIMAS Support at https://support.unimas.my.
Kindly include the following details:
1. Matric Number
2. Phone Number
3. Description of your problem or request - By phone : Reach us at +6082-58 3848
- In person : Visit the Digital Centre (TAHODC),UNIMAS, Tun Abang Haji Openg, 94300 Kota Samarahan, Sarawak
- Via email : hotline_citds@unimas.my
Support in the following areas:
- Log-in to UNIMAS Portal
- UNIMAS Wi-Fi
- e-student
- Usernames and passwords
- UNIMAS mail
- Computer hardware and software issues
- Other matter related to UNIMAS ICT Infrastructure, Infostructure & Applications.
For more information on Digital Centre UNIMAS,
you can visit their website at https://tahodc.unimas.my/.
CENTRE FOR GRADUATE STUDIES
How to contact us :
- By phone : Reach us at +6082-58 1067 / 1066 / 1069
- In person : Visit the Centre for Graduate Studies, Universiti Malaysia Sarawak, 94300, Kota Samarahan, Sarawak, Malaysia
- Via email : cgs_general@unimas.my
you can visit their website at https://www.postgrad.unimas.my/.
PSYCHOLOGY AND COUNSELING UNIT
Students can make a counseling appointment online through their respective e-student system at the 'counseling application' link. The Psychological Officer who is registered counselor (or Assistant Psychological Officer) will contact the student regarding the suitability of the platform/medium of the counseling session. Online counseling sessions that will be conducted by registered Counselors will usually be conducted through the Microsoft teams application or Webex and the link for the counseling session will be provided to the student (client) personally before the session begins to maintain the privacy of the session.
If there is any problem or questions related to this unit, you can refer directly by contacting the officer in charge:
Ummikhaira Sofea binti Ja'afar
Email: jusofea@unimas.my
Phone: +6082-58 1869
For more information on the Psychology and Counseling Unit,
If there is any problem or questions related to this unit, you can refer directly by contacting the officer in charge:
Ummikhaira Sofea binti Ja'afar
Email: jusofea@unimas.my
Phone: +6082-58 1869
For more information on the Psychology and Counseling Unit,
you can visit their website at, https://www.pkp.unimas.my/courses-list/psychology-counseling
PERPUSTAKAAN TUN ABDUL RAHMAN YA'KUB
Services provided:
- Information Literacy Class
- Loan Services
- Online Booking (Books)
- Room Requisition PeTARY
- Reference Services & User Education, Interlibrary Loan Service (ILL Service)
- Institutional Membership for UNIMAS Authors
- Interlibrary Loan Request
- Forms
- New Books
- Library Account
- Membership
- UNIMAS MOOC on Information Literacy
Mohd Khairol Hafiz bin Sanawi
Email: smkhafiz@unimas.my
Phone: +6082-58 3895
Main Service Counter
Email: library@unimas.my
Phone: +6082-58 3922 / 2475 / 7151
For more information on PeTARY,
you can visit their website at https://www.library.unimas.my/
Introduction to PeTARY Services
STUDENT WELFARE UNIT
Services provided:
- Financial Assistance for Students
- Management of Student Sponsorships and Scholarships
- Management of Student Welfare for Students with Disabilities (OKU)
If there is any problem or questions related to this unit, you can refer directly by contacting:
Main Service Counter
Phone: +6082-58 1927
For more information on Student Welfare Unit,
you can visit their website at https://www.pkp.unimas.my/courses-list/student-welfare